State Farm® Insurance Agent Matt Willis

"Ive been with this office for years. They provide excellent service. Every time Ive had to call they've been great to work with. Jon is very helpful and personable."

"Chose this office over the others upon moving here 7 years ago…have been with State Farm for decades. Matt sat with us and transferred all our stuff, updated it and we added a few things. Josh and Jessica are extremely personable as well as professional. We see them every year for our insurance checkup. Anytime there was a claim, absolutely no hassles and everything was explained and then handled quickly. Highly recommend!"

"Great agent and team! Extremely knowledgeable and helpful after the Hurricane Helene aftermath."

"I was feeling very flustered about my total loss claim, but Mrs. Jessica Russell guided me very well and the office gave me chocolate! Thank you very much! ^_^"

"It has always been great working with Matt Willis and his team. Jessica is always patient, kind and understanding and will work with you around your schedule. I’ve been working with them for over 10 years and the customer service is still top notch. They really do match their catch phase, like a good neighbor. You will not be disappointed choosing this team of great people to work with to meet your everyday needs of life, home and auto insurance."

"Jon was awesome to work with! He made everything quick and simple to comprehend when I moved my policy to GA. He gave me realistic recommendations, which I really appreciate."

"You need an agent like Matt! As a contractor who works with a lot of homeowners when insurance is involved, a great agent can make all the difference in making sure your property is restored in a timely and complete manner. I can honestly say I have not worked alongside another agent as dedicated and involved in the claim process as Matt Willis! When the unexpected happens, you definitely want Matt in your corner."

"The staff at Matt Willis State Farm are very nice and they are great"

"Jon & Jessica at Matt Willis ofc are always the friendliest and most helpful. Jon has gone above and beyond for our family. Definitely recommend this agency in Grovetown Ga"

"State Farm has always been a dependable brand name for me, but the staff here are really 10/10. Jon and Shana were both quick when I needed them, and Jon went above and beyond. Great people."

"When I say that small acts of kindness go a long way, I truly mean it. I was in a terrible car accident in 2023 with my 3yo at the time, with the at-fault driver being insured with State Farm. Since then, communication throughout the entire process has been more than hectic. However, I’d like to highlight how today, I chose to walk into a State Farm office and attempt to walk out with a resolve to the communication lag. Mrs. Jessica Russell went above and beyond in assisting me. Not only did she do what I requested, but a step further in calling to ensure the documents were received and then explained exactly what I needed to hear to give me a bit of ease. The day began with dropping my 4yo off and simply wanting to go for a walk to feel better, but I’m more than glad that I decided to stop for a smoothie afterwards and there was State Farm. Again, thank you Jessica for your amazing customer service and your kind words. State Farm, on Steiner’s Way certainly has a great team."

"Great staff. Friendly, caring and super efficient."

"Jessica is AMAZING!! She’s very knowledgeable and has an amazing attitude."

"Matt has been my family agent for over 20 years. He has always looked after my family interests. He has been supportive of me and my South Augusta community. When I am doing community events, he will donate to my events. He and his agency are always willing to help. They will review my policies and give me options , and advise me on the best options and the best plans for me. He has always provided me and my family with expert advice. Jessica and Matt have taken very good care of me and my properties - house, cars, and my life insurance. There's are the best, I will drive the extra miles to see and talk to them."

"Matt’s team has been a highlight for my husband and I since moving to Augusta. They go above and beyond to deliver exceptional customer service, knowledge, and care in satisfying their clients. Everyone I talk to I share how wonderful of an experience we have with this StateFarm agent and team!"

"Very helpful and personable! Calling them was easy and they were timely in responding."

"Tried to get a auto rental while my wife's auto is getting insurance repairs. My truck broke down and called my agent but was told all he could do is put me in touch with rental place I chose. I guess state farm only uses one rental place. My insurance premiums go up every 2 or 3 months with no claims, when I do file one this is what I get for being a loyal customer. WHAT A JOKE"

"Matt and Josh are really very helpful and informative. They are always able to answer my questions even if they have to get back with me on the information I'm looking for. Matt and Josh are what keeps me with state farm. Thank you"

"I have been with State Farm for many years and with Matt Willis for a few years now. They are great to work with. Jessica is so helpful with any insurance need or question that I have. Great people!"

"We are so happy with State Farm. Very prompt, they always go above and beyond to help answer any questions, and take care of all our insurance needs. Thank you for making our new car buying process a breeze on the insurance side."

"Thank you Jessica! You are awesome and very knowledgeable. I appreciate your last minute help! And I apologize for requesting your assistance at 3:49pm on a Monday. You are always willing to assist me…thank you!"

"what a great group of people! and who doesnt love being greeted by a sweet furry face. millie is just adorable!"

"Matt Willis has always been very helpful and kind. They always are great at explaining things at their office and help you try to get the best coverage and prices. Thank you to Josh Willis today as well and another kind lady who had also helped me with questions I had on my coverage today and discounts. :)"

"My family has used State Farm for years. When it came time for me to purchase my own home and car insurance, I shopped around various agencies (Allstate, GEICO, Progressive, etc.) but none of them were as competitive or friendly as Matt Willis State Farm. When push came to shove, the decision was easy—special thank you to Josh for your hospitality, friendship, and commitment to your neighbors."

"Jon took care of my insurance needs. Also, I highly recommend this business."