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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Russell

April 2, 2024

5  out of  5 rating by Amanda Russell
"Thank you Jessica! You are awesome and very knowledgeable. I appreciate your last minute help! And I apologize for requesting your assistance at 3:49pm on a Monday. You are always willing to assist me…thank you!"
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dayna madore

March 22, 2024

5  out of  5 rating by dayna madore
"what a great group of people! and who doesnt love being greeted by a sweet furry face. millie is just adorable!"
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Alexis Fox

March 14, 2024

5  out of  5 rating by Alexis Fox
"Matt Willis has always been very helpful and kind. They always are great at explaining things at their office and help you try to get the best coverage and prices. Thank you to Josh Willis today as well and another kind lady who had also helped me with questions I had on my coverage today and discounts. :)"
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Harrison Vital

March 14, 2024

5  out of  5 rating by Harrison Vital
"My family has used State Farm for years. When it came time for me to purchase my own home and car insurance, I shopped around various agencies (Allstate, GEICO, Progressive, etc.) but none of them were as competitive or friendly as Matt Willis State Farm. When push came to shove, the decision was easy—special thank you to Josh for your hospitality, friendship, and commitment to your neighbors."
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Gina Bineng

February 22, 2024

5  out of  5 rating by Gina Bineng
"Jon took care of my insurance needs. Also, I highly recommend this business."
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Annette Howard

February 9, 2024

5  out of  5 rating by Annette Howard
"They worked hard on my insurance renewal. I also got a great deal when I bundled car and house Insurance. Everyone was very friendly."
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monique dismuke

January 12, 2024

5  out of  5 rating by monique dismuke
"The Matt Willis team is great to work with. They always respond promptly to any concern or issues. They take time to give you guidance and recommendations. I have not lived in the Augusta area for almost 20 years. I know they are only a phone call away."
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December 18, 2023

5  out of  5 rating by julieann
"Thanks to Matt Willis and his team, insurance was one thing I didn’t have to stress about during a recent home purchase. My account representative, Jon Meshanko, took exceptional care of me. He thoughtfully and thoroughly walked me through the process, giving me trustworthy guidance every step of the way. Let Matt Willis and his team take care of you. You will be glad you did."
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Evelyn Myrick

December 12, 2023

5  out of  5 rating by Evelyn Myrick
"I highly recommend Matt Willis Agency for all your insurance needs. We have needed their assistance on several occasions and always received prompt and knowledgeable responses. Matt, Josh and Jessica truly care about their clients and go above and beyond to take care of their needs. Give them a call and see what they can do for you!"
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Otis Nicholson

December 11, 2023

5  out of  5 rating by Otis Nicholson
"Jessica & Matt are always so helpful! If you are looking for insurance whether it be homeowners or car insurance, you wouldn’t be disappointed if you chose Statefarm!!"
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Kaci Beaty

December 11, 2023

5  out of  5 rating by Kaci Beaty
"I have been with Matt Willis and his team for a very long time. In all the years, Matt and his team have always provided great service on every need I've had. From homeowners to auto insurance, they've taken care of my family. The Agent is the most important part of your insurance. If your agent does not provide help when you need it, what's the purpose of using them? You cannot find a better agent than the Matt Willis team. Matt is a great leader and his team is excellent. A lot of agents just provide bare minimum service, but this team is consistent and superior in every way. If you need a great insurance agency to take care of your needs, call the Matt Willis team without delay."
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Amanda Hubbard

December 8, 2023

5  out of  5 rating by Amanda Hubbard
"I highly recommend Matt Willis and his team as insurance agents. Their responsiveness, constant support, and proactive approach in finding solutions make them truly outstanding. A reliable choice for anyone seeking exceptional service in the insurance industry."
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Laura Leigh Feeman

December 8, 2023

5  out of  5 rating by Laura Leigh Feeman
"I’m a college student that needed renters insurance- I had no idea how that worked. Matt Willis was very helpful in explaining the relevance and finding the most affordable and efficient plan for me and my roommates!"
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Rebecca Stone

December 7, 2023

5  out of  5 rating by Rebecca Stone
"Josh has been the most helpful! With our new home and our auto insurance he has put us at ease. He is always ready to help and make our lives easier!!"
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Jennifer Hubbard

December 7, 2023

5  out of  5 rating by Jennifer Hubbard
"Matt and his team are the epitome of customer service, always helpful, they ho above and beyond."
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keith romer

November 7, 2023

5  out of  5 rating by keith romer
"Matt and his team are the best. Response times, knowledge and customer care are unmatched. And Matt is always willing to serve the community. I highly recommend using Matt and his team."
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Rose Johnson

September 29, 2023

5  out of  5 rating by Rose Johnson
"I was very impressed with the knowledge of car insurance that Jon Meshanko knew. He was helpful and gave good insurance advice for the future. 👍👍👍"
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Kathy Kohler

September 6, 2023

5  out of  5 rating by Kathy Kohler
"It's unfortunate that when calling some businesses it's like a Merry-go-Round just trying to get a live human to answer. Matt Willis State Farm Agency is easy to reach when calling. I talked to Jon yesterday & today (he followed up by calling today) regarding a renters policy and needed a change performed on my policy - he was very friendly and quickly did the change. GREAT service!"
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Annick Iaquinta

August 31, 2023

5  out of  5 rating by Annick Iaquinta
"Jessica Russell is AWESOME! She always responds to my requests immediately and takes care of me and any questions I have!!!"
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Ali Ghouri

August 25, 2023

5  out of  5 rating by Ali Ghouri
"Great service hands down! Very attentive to your concerns & needs, informed well to move the process along quickly, and quick to respond back & get you taken care of. Definitely recommend!"
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Becky Meshanko

August 18, 2023

5  out of  5 rating by Becky Meshanko
"These guys are the best! Matt Willis and Jon Meshanko are not only knowledgeable , but they are caring and passionate about helping people!"
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Simone Lescott

August 3, 2023

5  out of  5 rating by Simone Lescott
"Jessica was amazing and absolutely instrumental in making the entire process a breeze!"
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McClane Newsome

July 28, 2023

5  out of  5 rating by McClane Newsome
"Jon was very helpful and patient with me as I was looking to purchase insurance. He walked me through the entire process and helped me understand what I was paying for and how it would benefit my family and I in the long run. Great customer care!"
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william dooley

June 30, 2023

5  out of  5 rating by william dooley
"Josh at Matt Willis - State Farm made the process of changing coverage for all of our policies extremely easy. During the moving process insurance changes are a challenge but he made it seamless. If you are ever looking to change your insurance company, I highly recommend giving them a call!"
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kfamily manning

June 2, 2023

5  out of  5 rating by kfamily manning
"I absolutely cannot imagine a better insurance agency than Matt Willis. Matt takes care of our entire family, "THE MORTONS" like the salt from car, house and rental insurance. We never know when we will need it but it's a good feeling to have it when you need. Last year my window got busted, I called Matt he gave me the number to call to report and file a claim. Not only did I not have to pay but the company came to me to fix the window. Fast forward 2 months later, I was coming from Wrens and a deer hit me, it damaged my front end and radiator. Again, called Matt, reported it, they sent a tow truck to get my car, and set up a rental from Enterprise. Once my car was ready I had that dreaded feeling of how much all of this was going to cost me. My car was in the shop for 2months, the part they ordered was the wrong size so they had to wait for the right one which extended the time. However, I called Matt, they said, no worries you are good. We gotcha. And indeed they did had me. From July to August I had a rental when I turned the car in my final bill was $163, I couldn't believe it. Next stop to get my car which was heavy on my mind what that bill would be. I pulled up the guy greeted me with my papers, walked me to my car to go over everything they had done. New radiator, new front end grill, and lights. He showed me the total, my mouth dropped but he concluded with you got some good insurance cause your balance is ZERO!!! BABY, WHEN I TELL YOU I DID THE CUPID SHUFFLE , I DID!! One thing for certain, two things for sure Matt Willis is the DOPEST, BEST, MOST DEPENDABLE ,ALWAYS AVAILABLE , BEST RATES INSURANCE AGENCY! IF YOU AINT WITH MATT , YOU DONT KNOW WHAT THE GOOD LIFE IS!! I HIGHLY RECOMMEND MATT WILLIS FOR ALL YOUR INSURANCE NEEDS."